Frequently Asked Questions:

Category: Main > TELUS Invoice Questions

Question
Why is my first bill so high?
What is the $6.95 licence fee?
Who do I contact if I don't understand my bill or have been over charged?

 

Answer

Why is my first bill so high?

On your first TELUS bill you could be billed for up to two (2) months depending on your billing date.

What is the $6.95 licence fee?

That is a government fee that all wireless users have to pay $6.95 per month.

Who do I contact if I don't understand my bill or have been over charged?

Our sales staff would be more then happy to help you understand any questions that you may have. If there is a problem on the TELUS side, the sales staff will gladly assist you in getting everything straightened out.

 

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